Help and contact
Get in touch about a Companies House or HMRC filing, or ask for a price for a filing we do not list. Answers on codes, deadlines and fees are below.
Contact us
Call or email us about an order or a filing, or send a message on WhatsApp.
Order placed, filing rejected or need a refund? Our service and refund information explains what happens next.
Need a filing we don’t list?
Listed filings have a £4.99 service fee. Any Companies House or HMRC fee is added and shown before you pay.
If the filing or change you need is not on our list of company filings, email the company number and a short description of the filing. We’ll reply with a fixed price for that filing before any work starts.
To help us answer in one reply, please include:
- the company name and the 8-character company number
- the filing or change you need, for example dormant accounts
- your order reference, if you have already placed an order
Please do not include your authentication code, payment details or bank statements.
Find the right filing
All company filings and changesStart with the filing you need. Each page explains what is included and whether a government fee applies.
Common questions
I have lost the company authentication code
Companies House sends a replacement code by post to the company’s registered office, and it can take up to 10 working days to arrive. If you cannot get post at the registered office, it can be sent to a company officer’s home address instead. Request an authentication code through us, or read what to do if you have lost your authentication code.
When is my confirmation statement due?
A company must file at least one confirmation statement every 12 months, and can file up to 14 days after the review period ends. See the confirmation statement deadline guide.
When are dormant company accounts due?
Accounts are normally due 9 months after the company’s financial year ends. First accounts are normally due 21 months after the company registered with Companies House. See when dormant company accounts are due, which also covers changed accounting periods.
What if accounts are filed late?
A private company that files its accounts late gets a Companies House penalty of between £150 and £1,500, depending on how late they are. The penalty is doubled if accounts are filed late in 2 successive financial years. Read about Companies House late filing penalties and appeals.
What do you check before filing, and can I get a refund?
How do you use my information?
Read our privacy notice.
Help with the ChatGPT and Claude connector
The free connector searches UK companies, checks public accounts dates and reads our practical guides with official sources. Historical dormant accounts do not establish whether the current accounting period is dormant. It cannot take payments, submit filings or access private customer records, and directory availability depends on each platform’s review.
If a lookup fails, check the eight-character company number, including leading zeros or a two-letter prefix. Companies House may be temporarily unavailable, so you can also check the official company register.
Still stuck? Email [email protected] with the tool name and error message, or message SimpleFilings on this page. Please do not include your authentication code, payment details or bank statements. See also our privacy notice and service terms.
Guides and comparisons
All filing guidesFree guides with links to the official GOV.UK and Companies House sources, and side-by-side comparisons of your filing options.